Handle customers' enquiries and reservations
Handling travel arrangements for corporate accounts and leisure travelers
Handle group enquiries and reservations

Minimum of 3 years or above corporate travel experience;
Thorough knowledge of the travel industry, fares and markets;
Thorough knowledge of travel operations;
Knowledge of word processing, GDS, presentation, and email;
Ability to work special duty;
Demonstrate excellent professional customer service and problem resolution skills

Survey client’s travel pattern and cooperate with clients to determine their needs and advise them to select the appropriate destination, modes of transportations, travel dates, costs and accommodations
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travellers
Facilitate clients to book transportation, make hotel reservations and issue payment/fees online

Proven work experience as a travel agent
Excellent knowledge of computer reservations systems, GDS systems and e-travel
Fluency in English; multilingual is a plus

Assist and support in reservation, preparation of itineraries, accommodation and other travel related services
Perform accurate data entry into CTM Booking System according to clients’ requestVisa arrangement and purchase travel insurance
Assist in preparing invoices, vouchers and other documentations

Form 5 or above, preferably with Certificate or Diploma in Travel and/or Tourism, or related discipline. Fresh graduates are welcome.
Passion in travel industry.
Customer and service oriented