Handle customers' enquiries and reservations Handling travel arrangements for corporate accounts and leisure travelers Handle group enquiries and reservations
Minimum of 3 years or above corporate travel experience; Thorough knowledge of the travel industry, fares and markets; Thorough knowledge of travel operations; Knowledge of word processing, GDS, presentation, and email; Ability to work special duty; Demonstrate excellent professional customer service and problem resolution skills
Survey client’s travel pattern and cooperate with clients to determine their needs and advise them to select the appropriate destination, modes of transportations, travel dates, costs and accommodations Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travellers Facilitate clients to book transportation, make hotel reservations and issue payment/fees online
Proven work experience as a travel agent Excellent knowledge of computer reservations systems, GDS systems and e-travel Fluency in English; multilingual is a plus
Assist and support in reservation, preparation of itineraries, accommodation and other travel related services Perform accurate data entry into CTM Booking System according to clients’ requestVisa arrangement and purchase travel insurance Assist in preparing invoices, vouchers and other documentations
Form 5 or above, preferably with Certificate or Diploma in Travel and/or Tourism, or related discipline. Fresh graduates are welcome. Passion in travel industry. Customer and service oriented
Please send full resume with the following ways Email - to firstname.lastname@example.org for application.
The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.